Effective date: 1 May 2026

We consider the protection of your privacy extremely important. We want to provide you with as much information as possible about what happens to your personal data. This policy explains which data we collect, why we do so, how we protect it, and how you can exercise your privacy rights.

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1. Who processes your data?

Studio 100 NV, with its registered office at Halfstraat 80, 2627 Schelle, Belgium, and registered in the Crossroads Bank for Enterprises (CBE/KBO) under number 0457.622.640 (Antwerp Enterprise Court register), is the controller responsible for processing your personal data collected on this website or via our services, hereinafter referred to as "our company" or "we".

If you would like more information about this privacy policy, or if you wish to lodge a complaint regarding the processing of your personal data, you can contact our Data Protection Officer via the following link: https://studio100.com/klantendienst.

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2. Which data do we collect?

We collect the information and data that you provide to us yourself when you use our website and our services, e.g. when you:

• complete our contact form;
• enter into a contract with us as a customer or supplier, or as a prospect;
• are included in our database as a public relations contact;
• apply for a job with us or complete an internship.

In some cases, we also use certain anonymous data relating to your behaviour that is provided to us by third parties, such as data from Google and Facebook.

We also collect data resulting from the use of our products and services.

We collect different types of information depending on the services you use:

• When you use our contact form: we collect the information you provide in the contact form, including your surname, first name, salutation, e-mail address, telephone number, etc.
• If you apply to work with us or to participate in a production: we collect the information you provide to us (including information in your CV and cover letter and, where applicable, your image and the criteria or data specifically linked to the relevant production) in order to evaluate your potential employment or participation, to communicate with you, and, where applicable, to enter into an agreement with you, or to consider your employment or participation later (again).
• If we send you e-mails: information may be collected about how you respond to such e-mails, for example the number of times the e-mail is opened or links in it are clicked. This is, for example, to assess to what extent the message is considered relevant and to adapt our services accordingly.
• When we carry out prospecting activities or enter into a contract with you as a customer or supplier: we collect data such as surname, first name, e-mail address, postal address, telephone number, VAT number, bank account number and/or role/function within the company.
• When you are included in our database as a public relations contact: we collect data such as surname, first name, e-mail address, postal address, telephone number and/or household composition.
• When you use this website: we collect data such as where, when and via which browser and device this website is accessed, and your browsing behaviour.
• When our website uses Google and Facebook products: your activities on the website, the duration of your connection, etc. These data are anonymous.

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3. How and why do we use your data?

We process personal data for various purposes. Each time, based on the criteria provided by law, we process only the data that are necessary to achieve the intended purpose. Your data are mainly used for the purpose of:

• providing you with products/services and improving that provision;
• improving your experience on our website and services and handling any complaints or questions related thereto;
• communicating with you and informing you better about our products/services;
• managing our activities;
• running our marketing and advertising campaigns;
• selecting suitable employees or participants and/or audiences for our productions;
• because you want us to keep your data, for example because you sign up to be included in our file in order to be selected as an employee, participant or audience member for possible future productions;
• performing the agreement we have concluded with you;
• customer and supplier management (including invoicing and creditworthiness follow-up);
• preventing fraud;
• ensuring the security of the website;
• carrying out statistical analyses regarding our customers.

To process your personal data, we always rely on:

• the consent you have given us, e.g. by ticking the relevant box when browsing our website or by choosing to contact us using the contact form. In that case, you always have the possibility to withdraw your consent for the future.
• another legal basis provided by law, e.g. if data collection is necessary for the performance of a contract that we have concluded with you, or if this is necessary in order to comply with a legal obligation to which we are subject. In certain cases, processing of your data may also be necessary to protect your vital interests or to pursue the legitimate interests of our company.

We always collect and process your data in a lawful manner. Such processing has the following objectives:

• providing and improving the services you requested or following up complaints;
• improving your experience on our website and other services;
• offering you benefits;
• communicating with you, e.g. to inform you about new services and products or to keep you informed about possible events;
• managing our activities, including our commercial and marketing strategy;
• running our marketing and advertising campaigns;
• selecting suitable employees or participants and/or audiences for our productions;
• because you want us to keep your data, for example because you sign up to be included in our file in order to be selected as an employee, participant or audience member for possible future productions;
• performing the agreement we have concluded with you;
• customer and supplier management (including invoicing and creditworthiness follow-up);
• preventing fraud;
• ensuring the security of the website;
• carrying out statistical analyses regarding our customers, anonymously and for the sole purpose of improving the quality of our services.

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4. How and with whom is this information shared?

We do not share your data with third parties, except with other companies of the Studio 100 group (including the Plopsa group) and with service providers that provide services on our behalf. Furthermore, we will not provide your data to other third parties without your prior consent, unless we have a legitimate interest or are required to do so by law or by a court decision.

We do not share data with third parties. In certain cases, however, your data may be communicated to other companies of the Studio 100 group, including companies of the Plopsa group, or in the event of a transfer of activities of our company. They will, however, only use your data in accordance with the purposes set out in section 3 above.

In certain cases, those data may be communicated to third parties that provide services to us or that provide services in our name and on our behalf. This may include delivery services, ICT providers, mail providers, cloud providers or statistics management providers. Using such service providers and sharing your data helps us to provide and improve our services.

In addition, it may be necessary for us, in the context of a request or complaint, to forward your personal data to contractual partners (e.g. suppliers, licensees, etc.) in order to handle your request.

We may also, with your consent, share personal data with advertising networks to enable the display of relevant advertisements.

Moreover, we are obliged to disclose your personal data when required by law or by a judicial decision.

We will only transfer your personal data if your interests or fundamental rights and freedoms do not override this, and you will always be informed transparently about this (except where legal exceptions apply).

If, in other situations, we would transfer personal data to third parties, this will be done with your consent where legally required.

In any case, we undertake to ensure the confidentiality of your data, in particular by concluding appropriate contracts with third parties.

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5. How can you manage your data / get access to your data and have it deleted?

You have the right to access your data, the right to rectify or have your data rectified, the right to erase your data, the right to object to the processing of your data or to profiling, the right to restrict the processing of your data and the right to data portability.

In accordance with applicable regulations, you have the right to:

• consult and access your data and essential information regarding the processing (purposes of processing, categories of data processed, etc.);
• request that those data be corrected or, where necessary, erased, in particular when such data are no longer necessary for the purposes for which they were collected/processed or when you withdraw your consent;
• object to the processing of data relating to you in certain specific cases, including processing for direct marketing purposes; in that case we will no longer process your data unless for legitimate and compelling reasons that override your interests, rights and freedoms, or if the processing is related to the establishment, exercise or defence of legal claims;
• object to automated individual decision-making, including profiling;
• request restriction of processing, in particular when you contest the accuracy of the data, for a period enabling us to verify the accuracy of the data; and
• retrieve your personal data, for example to transfer them to another controller and, where technically feasible, to obtain that the data are transferred directly from one controller to another.

You can exercise these rights by sending a written request either by e-mail to customer service via this link https://studio100.com/klantendienst, or by post to: Studio 100 NV, attn. the Data Protection Officer, Halfstraat 80, 2627 Schelle, Belgium.

We respond as soon as possible and in any event within one month of receipt of your request. Depending on the complexity of the requests and the number of requests, this period may be extended by a further two months. In that case, we will inform you.

We will grant you all rights you are entitled to under applicable regulations. In this regard, we refer in particular to exceptions to the above rights that apply to processing for journalistic purposes and for the purposes of academic, artistic or literary expression.

You may exercise your rights free of charge unless your request is manifestly unfounded or excessive, in particular because of its repetitive nature. In such a case, we have the right and the choice either to charge a reasonable fee (taking into account the administrative costs of providing the requested information and the costs of taking the requested measures) or to refuse to act on the request.

Complaints in the event of an infringement of the applicable Belgian rules on the protection of personal data may be addressed to the Belgian Data Protection Authority at contact(at)apd-gba.be.

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6. How long do we keep your information?

Your data are never kept longer than necessary. The period during which your data are kept will in any case never be longer than 10 years after the end of the contractual relationship. If we no longer need to use your information, and there is no need for us to keep it in order to comply with legal or regulatory obligations, we will delete the information from our systems, or anonymise it so that we cannot identify you.

The collected data are kept as long as necessary to provide our services and for the purposes described in section 3 above. To determine the appropriate retention period, we take into account the amount, nature and sensitivity of the personal data, the reason we process them and whether we can achieve those purposes by other means.

In addition, you can always ask us to erase your data. In this respect, we refer to section 5 above.

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7. Will your data be transferred outside the European Economic Area?

Yes, in certain cases your data may be transferred outside the European Economic Area. However, our company observes the applicable protection rules and safeguards.

More information

It is possible that certain data are stored or transferred outside the European Economic Area for the purposes described in section 3 above. Such transfer may be carried out via service providers located outside this territory, such as those referred to in section 4 above, or via a server located outside this territory. To the extent that personal data are processed outside the European Economic Area, we ensure through contractual or other measures that those data benefit from an adequate level of protection comparable to the protection they would enjoy within the European Economic Area, in accordance with European regulations.

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8. How do we ensure the security of your data?

We take technical, administrative and physical measures to fully guarantee the protection of your data against any destruction, loss or alteration.

In particular, we also use secure connections when you provide personal data to us via this website.

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9. Links to other websites and third-party content

Our website may contain links to other websites that are managed by other companies that are not affiliated with our company. These sites may have their own privacy policy. We recommend that you also read those policies carefully. We cannot be held liable for the processing of data by those parties.

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10. How will you be informed of changes to this privacy policy?

You can find the date of the most recent change of this policy at the top of this document.

More information

This privacy policy may be amended from time to time without us notifying you in advance. We therefore invite you to always consult the latest version of this policy on our website.

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11. How can you contact us?

You can contact us:

• via customer service through this link: https://studio100.com/klantendienst;
• by post at: Studio 100 NV, attn. the Data Protection Officer, Halfstraat 80, 2627 Schelle, Belgium.

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12. Miscellaneous

Belgian law applies to this privacy policy.

Disputes relating to this policy fall under the exclusive jurisdiction of the courts and tribunals of Antwerp.

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